Frequently asked questions

About Deliveero

What is Deliveero?

Deliveero is a trusted partner for international food delivery services. We provide comprehensive support to companies in the process of their expansion and optimization as well as in scaling them to new markets. Deliveero invests in the most promising industries, which provides high and stable income.

Does Deliveero have official registration?

Yes, you can see the registration data at the link: https://find-and-update.company-information.service.gov.uk/company/13187975.

Deliveero is a legal entity and works in accordance with relevant international law.

How can I register on your site?

To create an account just enter your username, e-mail and password. The remaining data is optional, and you can add it at any convenient time

Can I change my password?

Yes, you can change the password in your account or by clicking on “Forgot password”. A link will be sent to your e-mail to confirm the operation, after which you can enter a new password.

Can I change the email or usename?

No, neither e-mail nor user name is subject to change: they are your key data and are forever tied to your account by the system.

Financial questions

How to invest on Deliveero platform?

An obligatory condition for investing on the platform is having an account. Complete a simple registration procedure on the platform, and then follow the simple step-by-step instructions in the Investments section to create your first deposit. Indicate the desired amount of investment, choose a cryptocurrency that is convenient for you and transfer funds. The operation to place a deposit will take just a few minutes.

What payment systems does the company work with?

The company strives to meet the needs of all users and therefore is constantly expanding the list of available cryptocurrencies. To view the current list of payment systems, go to the "Investments" section.

How long does it take to create a deposit in an account?

All operations, except for cryptocurrency ones, are performed immediately. The speed of transferring crypto assets depends on the chosen currency, the current commission and network load. The waiting time, as a rule, is several hours, but in some cases it may reach 72 hours.

The transfer has been completed, but the deposit has not been created.

If your funds were not credited to the account balance after a successful transaction, contact an online consultant. To resolve the issue as soon as possible, immediately provide the specialist with your username and transaction ID.

What is the minimum amount to create a deposit?

The minimum deposit amount is $ 10.

What is the maximum amount to create a deposit?

By the way he maximum amount of each deposit is $ 300.
If you want to make a higher investment you can send a request to support@deliveero.com and our financial team will prepare for you an additional offer.

How much profit can I get from investments?

At the moment, you can invest in any of the three investment plans:

  • Stable: 150% for 50 days
  • Ultimate: 500% after 150 days
  • Progressive: 150-250% for 51-160 days. In this plan, you will receive a daily growing by 0.1% profit up to 5%. The total amount of profit depends on your investment history.

How many deposits can I have?

Deliveero strives to create the most comfortable and flexible conditions for you as investor and partner.
To date, the project has an investment limit of $ 300 for each plan. And the number of active deposit per investment plan are limited to 1 (right now there are 3, named Stable, Progressive and Ultimate).
So each user can deposit a maximum of $ 900 in total.

What should I do if I transferred a less than necessary amount?

If you have transferred the amount less than indicated in the request, a deposit will be created for the actual amount of the investment. If you transferred the amount below the minimum established for creating a deposit, then the funds will go to your balance.

What are the restrictions for withdrawing funds?

Different limits are set for each currency and they are mentioned on the Withdrawal page.

How long does it take to transfer funds to my wallet?

The funds will be transferred to your wallet within 48 hours from the moment the application was created.

What are your withdrawal fees?

We do not charge fees for transactions performed on our platform. However, the commission of the payment system or service you have chosen can be taken from the total amount.

Why did I get less daily profit than usual?

In progressive plan all deposits bring a profit daily increasing by 0.1% up to 5%.
When your profit amount reaches 150% and provided that you have an expanded investment profile, you will receive the rest at 1%. Also 1% is charged at the weekends.

Affiliate campaign

Do you have an affiliate program?

Yes, you can get extra profit by attracting users. In this case, you will receive 7% and 2% of the deposits of referrals of 1 and 2 levels.
The company reserves the right to make different referral commission for "special plan".

Where can I find a referral link?

A unique referral link is located in your personal account in the menu on the left and is available immediately after registration on the Deliveero platform.

Can I register using my referral link?

No, but your friends and family members can register on our program using your referral link.

How do you protect my account and personal data?

Your personal information, including e-mail and e-wallets, is stored on Deliveero's own servers. We keep banking secrets and never disclose the confidential data of our clients.

What is the guarantee of my deposit security?

All deposits made by Deliveero partners are protected by the company's internal insurance fund. We guarantee the safety of your capital and its timely return with the specified bonus.

Partnership with the company

How to get an investment to arrange delivery from my restaurant?

Deliveero sponsors delivery for popular and promising establishments. Just submit an application, and upon consideration of it we will make a decision on investing your business.

Applying is very simple:

  • Go to the "For Business" page
  • Click on the “Send Request” button
  • Fill in the form and confirm the data submission.

To increase your chances of getting an investment, provide the most detailed information about your business.

What are the sources for financing the organization of delivery from restaurants?

Deliveero has two main sources of funds that the company provides for its customers:

  • Own earnings. Most of the company's revenue remains in circulation with the goal of rapid and efficient development of Deliveero.
  • Investor funds. To provide finance to the maximum number of customers, we attract third-party investments. The resulting profit is subsequently divided between the company and the investor.

What is the main line of business for Deliveero?

Organizing services for the improvement of food delivery, we strive for the systematic development of all areas of our business. Investing, purchasing equipment, using more advanced technologies to improve software and algorithms, hiring high-quality IT specialists - every aspect is extremely important to achieving our goal.

You still haven’t found the answer to your question? Our support team will always help you!